FAQ

When can I expect to receive my order?

  • The shop processing time is 3-10 business days, depending your location.

 

I paid my order but don't receive it?

  • Contact us immediately to solve the situation.

 

    How to install the retractable wall drying rack?
    • Installation is quick and easy. Simply attach the wall brackets with the screws and anchors provided. Once installed, simply pull out the drying rack when you need it and retract it once your laundry is dry. If you have any questions regarding installation, our detailed guide will walk you through every step.

     

    Is the retractable wall drying rack suitable for all wall type?

    • Yes, our retractable wall drying rack can be installed on most types of walls: concrete, brick, plaster or even wood, provided you use the appropriate fixings. For particularly fragile walls, we recommend that you consult a professional.

     

     What is the maximum weight that the drying rack can support?

    • The retractable wall mounted drying rack is designed to hold a weight of 20-25 kg, which is enough for multiple loads of laundry. It is ideal for drying common clothes, but for particularly heavy items we advise distributing the weight evenly.

     

    Is the drying rack weatherproof?

    • Our drying rack is primarily designed for indoor use. If you want to use it outdoors, we advise you to install it in a sheltered location to prolong its lifespan, as it is made of resistant materials but can be affected by extreme weather conditions.

     

    Is it easy to retract and unfold?

    • Yes, the retractable wall drying rack is very easy to use. Simply pull lightly to unfold the bars and retract by pushing when finished. Its mechanism is designed to be smooth and effortless.

     

    Can the drying rack be used in small spaces?

    • Absolutely ! One of the great advantages of our retractable wall-mounted drying rack is that it saves space. When not in use, it retracts against the wall and frees up space, ideal for small apartments or limited spaces.

     

    How long does it take to receive my order?

    • Orders are typically shipped within 3-10 business days of receiving your payment. Depending on where you live, delivery may take between these business days. You will receive a tracking number as soon as your order is shipped.